Consumer Services Representative
- Heartland REMC - Heartland REMC - Wabash
- Wabash, IN, USA
- Full Time
- Health benefits package and Retirement Plans
Heartland REMC is now accepting applications for the position of Consumer Services Representative in Wabash, Indiana. As a locally owned utility, Heartland REMC is rooted in the communities we serve. Heartland REMC serves parts of seven counties – Wabash, Wells, Huntington, part of southwest Allen, and fringe areas of Whitley, Grant, and Adams counties. Our board of directors and employees are your neighbors and our cooperative is governed by the directors the members elect to represent you. While the directors are responsible for guiding the cooperative as it evolves, the employees of Heartland REMC ensure that you have safe and reliable electric power.
Associates degree is preferred but not required. Candidates must also have knowledge of office equipment and computer experiences including Microsoft office products.
Job responsibility includes, but not limited to, representing the Cooperative in a friendly and professional manner that positively influences all visitors and contacts with the REMC. Assists members in establishing, maintaining and disconnecting electric service within the policies established by Heartland REMC. Assists members with billing, payment arrangements and account information, and promotes REMC programs to better serve the consumer. Applicant should have considerable skill in effectively dealing with a variety of people under difficult circumstances. Must be able to listen and respond courteously to members' comments and complaints, resolve problems within the scope of this position and refer specific problems and inquiries to the appropriate Cooperative personnel.
Heartland REMC offers competitive salary and benefits and opportunity for professional growth.
Heartland REMC is an Equal Opportunity Employer
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